Support

Download Help

If you purchased the Small Business Online Starter Kit and cannot access your download, check your order receipt first. Payhip and Buy Me a Coffee usually send a download link automatically after purchase.

Common Issues

• The download email may have gone to spam, promotions, or junk mail.
• The ZIP file needs to be extracted before opening the kit files.
• Open START-HERE.html first if it is included in your download.
• The Interactive Launch Builder opens in a web browser.
• Website files can be previewed in a browser and edited with VS Code, Notepad, or another code editor.

Before You Email

Please include the email address used at checkout, the platform you purchased through, and a short description of the issue. Do not send passwords or payment card details.

Contact

Email Support

For product support, email support@kodiak-connect.com.

Typical response time is 1–3 business days. Support is focused on download access, file usage, and basic kit guidance.